2SLGBTQIA+ Newcomer Youth Support Worker

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Who We Are

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

Position Description

Facilitate safe connections for Hamilton’s newcomer queer and Trans (2SLGBTQIA+) young people (ages 16 to 29), focused on outreach and engagement supports. The Coordinator will create these spaces using anti-racism and anti-oppression principles, recognizing the unique need for safe(r) spaces for trans and gender non-conforming people. LGBTQ+ youth will be connected with a support worker who can provide information, and facilitate groups/workshops.

Key Responsibilities:

  • Supports newcomer and immigrant LGBTQ+ youth in Hamilton to form and maintain healthy relationships with their peers and community;
  • Responsible for planning, promoting, and facilitating regular events per month;
  • Event planning – Coordinates logistics, like transportation (bus tickets and rideshare), purchasing supplies as needed, budgeting and managing expenses;
  • Maintains accurate records/statistics and evaluation information related to the activities undertaken/outcomes achieved;
  • Nurtures and forms meaningful internal and external working relationships and partnerships, and liaising with community stakeholders;
  • Maintains high level of confidentiality when working with sensitive and personal client, employee and contract information;
  • Maintains accurate records/statistics and evaluation information related to the activities undertaken/outcomes achieved;
  • Implements appropriate program guidelines and procedures/templates for program to ensure consistency and excellence;
  • Understands and incorporates emerging trends, leading practices, industry professional standards;
  • Supports YWCA Hamilton and Speqtrum’s mission, vision and values.


  • Strong knowledge and experience with group or workshop facilitation;
  • Lived experience with 2SLGBTQIA+ communities required;
  • Experience assisting newcomers and immigrants;
  • Demonstrated knowledge of working from an anti-racist and anti-oppressive framework/practice;
  • Knowledge of immigrant and settlement services is an asset;
  • Knowledge of Hamilton’s 2SLGBTQ+ communities and Hamilton resources preferred;
  • Valid Standard First Aid and CPR certificate, or willingness to obtain (paid for by YWCA Hamilton);
  • Ability to motivate and encourage participation from participants, while respecting limits and boundaries;
  • Committed to creating spaces for ALL 2SLGBTQIA youth, and can identify and mitigate barriers to participation, such as racism, ableism, classism, etc.;
  • Ability to bring a feminist, anti-racist/anti-oppressive perspective to work;
  • Bilingual English/French or other languages are an asset;
  • Ability to work a schedule which includes days, early mornings, afternoons, evenings and weekends based on program needs;
  • Must provide a current Vulnerable Sector Police check or willing to obtain at own cost.

YWork For Us?

At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

  • On-the-job training and professional development opportunities
  • Staff fitness, aquatic, childcare and recreation discounts
  • Opportunities to get involved in our community
  • A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!

2SLGBTQIA+ Newcomer Youth Support Worker

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Posting Date

  • June 24, 2020

Closing Date

  • July 10, 2020

Job Code

  • 1-MSQ-2020

Start Date

  • TBD


  • 30 hrs/wk


  • Hamilton, ON


  • Speqtrum

Reports To

  • Project Coordinator

Thank you for your interest in YWCA Hamilton:

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are First Nations, Métis, immigrant, refugee, lesbian, gay, bisexual, or transgender; and individuals with disAbilities and from racialized communities are encouraged to apply.

Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.

Please Note: Only candidates selected for an interview will be contacted. Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.

Please submit resume by email or mail, indicating the JOB CODE in your subject line:

YWCA Hamilton

75 MacNab St. S.

Hamilton, Ontario

L8P 3C1

ATTN: Human Resources


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