Employment Counsellor

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Who We Are

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

Position Description

As part of a multi-disciplinary team supports job seekers by providing employment support and job training to female identified and non-binary youth aged 15-30 years old with self-identified barriers including but not limited to high school non-completion, physical and mental disabilities, new immigrant and lack of job market experience.

  • Supports job seekers through resume building, interview preparation, training, and coaching, to develop the job seekers/clients’ skill set and knowledge;
  • Provides solutions-based 1-1 counselling in the areas of job search, career decision making, or other identified employment needs;
  • Conducts intakes, including needs and risk assessments and creates employment action plans;
  • Contracts, implements and follows-up as it pertains to employment/vocational goals and other client needs as prescribed by program guidelines;
  • Develops action plan collaboratively with clients and support implementation;
  • Determines financial need and arranges program financial supports as required;
  • Negotiates and develops intervention agreements (training, self-employment, wage subsidies) as required;
  • Refers client to external agencies as needed and tracks connections and results;
  • Identifies and assesses client’s need for job coaching; assists clients in the development of appropriate work habits and attitudes for the workplace;
  • Conducts marketing, intake and outreach activities, via community outreach to job seekers, organizations and social networks to promote the program and recruit job seekers/clients;
  • Conducts on-going research of and outreach to community resources and programs;
  • Facilitates, develops and evaluates group/individual training with regards to pre-employment and job maintenance issues;
  • Nurtures and maintains relationships with partners and volunteers;
  • Tracks job seeker/clients’ progress and outcomes and documents all activities and provides accurate and timely reports to Manager;
  • Reviews and evaluates results and recommendations from job seekers/clients and employers; shares program outcomes with Manager and stakeholders;
  • Maintains accurate records/statistics and evaluation information related to the activities undertaken/outcomes achieved;
  • Develops and implements appropriate program guidelines and procedures/templates for program to ensure consistency and excellence;
  • Provides program reports to Manager as required;
  • Attends industry related networking events and representing the YWCA on community committees;
  • Understands and incorporates emerging trends, leading practices, industry professional standards;
  • Works extensively with pieces of client’s confidential data, ensuring confidentiality per privacy policies and YWCA Hamilton policies and procedures;
  • Supports YWCA Hamilton mission, vision and values;
  • Perform other duties as required.


  • Completion of 2 years’ college in career development, human resources, social services or business, or equivalent;
  • Minimum 2 years’ experience in counselling, job coaching or human resources;
  • Career Development Practitioner (CDP) is an asset;
  • Must have a current Mental Health First Aid and ASIST certifications or willingness to obtain at own cost;
  • Must have current Emergency First Aid and CPR certificate or willingness to obtain at own cost;
  • Must be able to work from a feminist, anti-racist/anti-oppressive perspective;
  • Excellent communication skills;
  • Must provide a current Criminal Record Judicial Matters Police check or willingness to obtain at own cost;
  • Bilingual English/French or other languages an asset.

YWork For Us?

At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

  • On-the-job training and professional development opportunities
  • Staff fitness, aquatic, childcare and recreation discounts
  • Opportunities to get involved in our community
  • A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!

Employment Counsellor

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Posting Date

  • July 28, 2020

Closing Date

  • August 4, 2020

Job Code

  • 3-YSL-2020

Start Date

  • Immediately


  • 37.5 hrs/wk – Monday to Friday with occasional evenings as required


  • Hamilton, ON


  • Employment & Training Services

Reports To

  • Manager, Employment & Training Services

Thank you for your interest in YWCA Hamilton:

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are First Nations, Métis, immigrant, refugee, lesbian, gay, bisexual, or transgender; and individuals with disAbilities and from racialized communities are encouraged to apply.

Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.

Please Note: Only candidates selected for an interview will be contacted. Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.

Please submit resume by email or mail, indicating the JOB CODE in your subject line:

YWCA Hamilton

75 MacNab St. S.

Hamilton, Ontario

L8P 3C1

ATTN: Human Resources


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