Supervised Parenting Services
Supervised Parenting Services
What service entails:
- Fully trained staff to facilitate both on site services as well as virtual services
- A child-friendly, safe, neutral space
- Staff that is not acting as an agent for either party
- Staggered arrival/departure times to eliminate contact between the parties
- Factual documentation that accompanies each appointment
- Ability to review or request notes
Services Offered
On-Site Parenting Time
- Takes place on-site
- Child-friendly, neutral setting
- Factual documentation notes taken
- Parent and child/ren fully supervised at all times
- Access to games, toys, and activities
- Ability to bring your own items from home
- Fully trained staff providing supervision
- Face-to-face time to build rapport and connection in a safe and meaningful manner
Virtual Parenting Time
- Takes place with each party remotely
- Fully supervised by staff
- Factual documentation notes taken
- May be the most appropriate type of contact or may be used in conjunction with another service
- Families get to share more intimately (introducing pets, touring pre-approved spaces, etc.)
- Staff appear on screen at the beginning and end but are present the while time and can intervene at any time to help facilitate emotional comfort
Telephone Access
- Takes place via a call conference system
- Audio only
- Factual documentation notes taken throughout the entire call
- Can be used in conjunction with another service or alone
- May be appropriate in cases where in person or virtual parenting time present a significant safety concern
Exchanges
- The service acts as a drop off and pick up location so parties never have to meet
- Parent is able to take the child to their home or in community for a specified amount of time with the return being through the services (or sometimes elsewhere such as school)
- Factual documentation notes are taken
- Children do not witness any adult conflict or violence at the time of the drop off/pick up
Exchange of Electronic Correspondence
- The ability to have monitored email exchanges through the service
- Allows emails, photos, letters, etc. to be shared via the service in a way that is safe and appropriate
- The service deems what can be sent based on guidelines
- Allows for monitored and safe communication in cases where this may be the only appropriate means of contact
- Can be used in conjunction with another service
For more information, please contact:
supervisedparenting@ywcahamilton.org
905-522-9922 ext. 139