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YWCA Hamilton Schedules 

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2:00 pm - Goal Setting Workshop ( Newcomer Employment Services )

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15 March 2023 at 2:00 pm - 4:00 pm

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Customers return because of the way they were treated by staff. In this workshop, led by one of our professional facilitators, you will learn about critical skills of customer service excellence. Topics include the attitude of excellent service, identifying customer needs and exceeding expectations, thoughtful body language, word choices and tone of voice, conflict resolution, communication and many others. You will receive a Certificate of Attendance at the end of the training.

Location: Online Via Zoom

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Register Online

For more information or to register, please contact:

Heena Vasdev
email: hvasdev@ywcahamilton.org
Cell: (365) 324-0252


15 March 2023
2:00 pm - 4:00 pm
Events Category:


Immigration & Settlement
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